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jobMachine Learning / Data Science

American Express is hiring for American Express is Hiring: AI Engineer I – Agentic AI | Bengaluru or Chennai | Bangalore

Full Time20-30 LPAMore than 3 years
American Express

About American Express

American Express is a name you already trust. With over 175 years behind them, they’re still pushing forward especially in tech and AI. Their culture is built on backing customers, colleagues, and communities with honesty and security. At Amex Tech, you get to work with modern tools, learn constantly, and actually see your work make a difference.

Role Overview

This is an AI Engineer I role focused on Agentic AI think smart systems that can plan, reason, and take action on their own (within safe limits). You’ll be building real features that run on real financial data and serve real customers. It’s ideal for someone with a few years of engineering experience who wants to grow into AI engineering, not just research. You’ll get strong mentorship here, so even if you’re newer to AI systems, you’ll learn fast.

Key Responsibilities

Build and improve LLM-powered features that help customers and internal teams Design agentic workflows that reason over data, call tools, and take guided actions Work on retrieval-augmented generation (RAG) pipelines—keeping things correct and safe Contribute to shared AI infrastructure like LLM services, orchestration tools, and monitoring systems Help operate AI systems in production: debug issues, track performance, and improve reliability Partner with product and design folks to turn customer needs into real technical solutions Use AI-assisted development tools (responsibly) to write, test, and refactor code faster

Qualifications & Requirements

3+ years of professional software engineering experience Hands-on experience (work or personal projects) with AI-powered features, LLM apps, or applied ML Solid coding skills in at least one backend language: Python, Go, or TypeScript Comfortable with APIs, basic cloud concepts, and modern development practices Genuine interest in agentic AI, autonomy, and AI-assisted workflows Good at working in teams and taking feedback Customer-focused and curious about solving real problems

Must-Have Non-Negotiables

3+ years of software engineering experience (this is firm) Ability to write production-grade code in Python, Go, or TypeScript Some exposure to LLMs, AI features, or ML systems (even from side projects or coursework) Willingness to own your work and learn production engineering practices

Nice-to-Have Skills & Bonus Qualifications

Familiarity with LLM tooling, prompt engineering, RAG, or agent frameworks Internship or early experience in fintech or regulated environments Contributions to open source, hackathons, or side projects in AI or developer tools

Perks & Employee Benefits

Competitive salary + bonus incentives Strong support for financial wellness and retirement Comprehensive medical, dental, vision, life, and disability coverage (varies by location) Flexible work model – hybrid, virtual, or onsite depending on the role Generous paid parental leave (varies by location) Free access to global on-site wellness centers with doctors and nurses Free confidential counseling through the Healthy Minds program Real career development and training opportunities – not just paperwork

Listing Notice

This job was manually reviewed and published by the JobFreak team based on information provided by the employer or sourced from their official careers page. Please verify final details on the employer's official site before applying.

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